Our service commitment to customers has been developed in a rigorous and voluntary internal Quality Plan, the purpose of which is to provide customers with detailed information on the basic conditions of the offer of our products and services, so that they can have a solid base and Transparent in which to support your investment decisions, without haste or pressure. We fully respect the client’s wishes at all times. Any transaction we make in advance is because the client has requested freely and voluntarily. In addition, we do not make payments of any kind in advance to anyone, under no circumstances no matter how demanding it may be, such as insurance, fees, security deposits, bank charges, allowances, transfers, premiums, etc.
- We respect the conditions and offer after signing the investment contract.
- We notify delays, rejections, modifications and / or cancellations.
- We serve the client 24 hours a day, 365 days a year.
- We provide additional information that may be relevant to the client, whenever it is available.